Shipping Policy
At JP Athletics, we understand the importance of timely and reliable shipping when it comes to online shopping. We strive to provide our customers with a seamless and efficient shipping experience. This page will outline our shipping policy to ensure transparency and clarity for all our valued customers.
Shipping Options:
We offer a variety of shipping options to cater to different needs and preferences. Our standard shipping option is available for all domestic orders and typically takes 5-8 business days for delivery. For those who require their items sooner, we also offer expedited shipping, which ensures delivery within 3-4 business days.
International Shipping:
JP Athletics proudly offers international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary depending on the country's regulations. We recommend contacting your local customs office for more information regarding these charges.
Shipping Rates:
Our shipping rates are calculated based on the weight and destination of the package. We strive to offer competitive rates to ensure our customers receive the best value for their money. The exact shipping cost will be displayed at the checkout page before the finalization of the order.
Order Processing Time:
Once an order is placed, our dedicated team works diligently to process and prepare it for shipping. We aim to process all orders within 3-5 business days. During the holiday season this processing time can be longer such as 7-10 business days. Please note that during peak seasons or promotional periods, there may be slight delays in order processing. Rest assured, we are committed to getting your order to you as quickly as possible.
Tracking Your Order:
To keep you informed and updated on the status of your order, we provide tracking information for all shipped packages. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your package and estimate its arrival time.
Lost or Damaged Packages:
In the rare event that a package is lost or damaged during transit, please contact our customer support team immediately. We will work closely with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution. Your satisfaction is our top priority, and we will do our best to rectify any shipping-related concerns.
Thank you for choosing JP Athletics for your athletic wear needs. We are committed to providing you with exceptional products and services, including reliable and efficient shipping. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.